Business Phone call

Dialog 1 (Making an Appointment)

Nova     : Good Morning, Health care clinic, how may I help you?
Rizky    : Hello, May I speak with Dr. SMITH, Please.
Nova     : Who’s calling?
Rizky    : My name is Manuel Robert.
Nova     : Could you please spell that, please?
Rizky    : R-O-B-E-R-T
Nova     : Okay, Hold on a sec. I’ll transfer you call.
Rizky    : Thank you.
…
Nova     : I’m sorry, he is out of the clinic right now. May I take a message?
Rizky    : Yes, please tell him that I’m going too meet him this evening at 07:30 PM in him clinic.
Nova     : Okay, I will give him the message as soon as he returns.
Rizky    : Okay, Thank you.

Dialog 2 ( Document For Proposal )

Nova     : Morning, may I speak to Mr. Robert?
Rizky    : Ya, it’s me.
Nova     : Mr, Robert, I have told Dr.Smith that you will meet him this evening at 07:30 PM in him
                   Clinic.
Rizky    : Oh ya? So?
Nova     : Dr. Smith leave a message for you.
Rizky    : What’s the message ?
Nova     : Dr. smith says when meet this evening you should bring rontgen results.
Rizky    : Oh, ok. I will bring rontgen result when I meet dr smith this evening. Is there another
                  Message from Dr. smith?
Nova     : No, only this message it was message from dr smith.
Rizky    : Oke, thanks for your information.
Nova     : you are welcome Mr. Robert.

Dialog 3 ( Cancelling an Appointment )

Nova    : Good morning, I made an appointment with Dr. Smith, but I have to change it.
Rizky   : When you made your appointment, what day did you choose?
Nova    : My appointment was on Wednesday.
Rizky   :  At what time was that appointment?
Nova    : It was for 07:30 PM  in this evening.
Rizky   : I can see the appointment that you had. What day do you need to change to?
Nova    : I want to change to next Tuesday.
Rizky   : What time would you prefer?
Nova    : I would prefer three o'clock in the afternoon.
Rizky   : I will put you down for that time. Thank you for calling to reschedule.


Reference

http://www.5minuteenglish.com/feb19.htm( Thursday, 20 Oct 2016 at 07:21 pm)

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